1. Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or place an order for meals through our platform.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment-related information (processed securely through third-party payment providers)

b. Non-Personal Information

  • Browser type and device information
  • IP address
  • Website usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

Your information may be used to:

  • Process and confirm food orders
  • Manage payments and delivery arrangements
  • Communicate order updates and respond to customer inquiries
  • Improve website functionality and customer experience
  • Maintain website security and prevent unauthorized access

4. Responsible Data Handling

We collect and process personal information only for legitimate business purposes and in accordance with applicable data protection practices.

We do not sell, trade, or rent your personal information to third parties.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences and settings
  • Analyze website traffic and performance

You may disable cookies through your browser settings, though some features of the website may not function properly.

6. Sharing of Information

Your information may be shared with trusted service providers such as:

  • Payment processing providers
  • Delivery or logistics partners
  • Technical service providers assisting in website operations

These partners are required to handle your information securely and only for the intended purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

However, while we take strong precautions, no online data transmission or storage system can be guaranteed to be completely secure.

8. Order & Customer Information

Customer information collected during orders is used only to process transactions, coordinate deliveries, and provide customer support. We take reasonable measures to ensure this information remains secure and confidential.

9. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. Users are encouraged to review the privacy policies of those websites separately.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Complete orders and customer service requests
  • Maintain internal records
  • Comply with legal or regulatory requirements

11. Your Rights

You may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your data where applicable

Requests can be submitted using the contact details provided below.

12. Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. Any updates will become effective immediately upon being posted on the website.

Continued use of the website indicates acceptance of the updated policy.

13. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact our support team using the contact information provided on our website.